Welcome to DevolApp (“we,” “our,” or “us”). We are a mobile app development company based in Cambodia, providing custom application development services through our website www.devolapp.com.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. We respect your privacy and are committed to protecting your personal data in accordance with Cambodia’s data protection standards and international best practices.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We may collect the following types of personal information:
Identity Data: Name, username, or similar identifiers
Contact Data: Email address, phone number, business address, and other contact details
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
Usage Data: Information about how you use our website and services
Communication Data: Your preferences in receiving marketing communications from us and our third parties
Project Data: Information related to your mobile app development projects
We collect information through:
Direct interactions when you fill in forms on our website
Automated technologies or interactions through cookies and similar tracking technologies
Third parties or publicly available sources (such as business directories)
Communications via email, phone, or other channels
We collect your personal information based on:
Your consent
Necessity for performing our contract with you
Compliance with legal obligations
Our legitimate interests (such as business development)
We use your personal information for the following purposes:
To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our services
To provide customer support
To gather analysis or valuable information to improve our services
To monitor the usage of our services
To detect, prevent, and address technical issues
To provide you with news, special offers, and general information about other services we offer
We may use your data to form a view on what services may be of interest to you. You will receive marketing communications from us if you have requested information from us, purchased services from us, or if you provided us with your details when registering for a promotion.
You can opt out of receiving marketing communications at any time by following the opt-out links on any marketing message sent to you or by contacting us directly.
We may share your information with:
IT and system administration service providers
Professional advisers including lawyers, bankers, auditors, and insurers
Regulatory authorities and other organizations when required by law
Business partners who provide services as part of our mobile app development process
We may transfer your personal data to countries outside Cambodia. When we do, we ensure a similar degree of protection is afforded to your data through appropriate safeguards, such as:
Using specific contracts approved for data transfers
Ensuring countries have adequate data protection laws
Obtaining your explicit consent for the transfer
We use Google Ads to promote our services. When you interact with our Google Ads:
Google may collect information about your interactions
We receive aggregated data about the effectiveness of our advertising
We implement Google’s data protection requirements for advertisers
We obtain appropriate consent for personalized advertising
While Cambodia is still developing comprehensive data protection legislation, we respect internationally recognized data protection rights. You have the right to:
Access your personal data
Correct inaccurate personal data
Delete your personal data under certain circumstances
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Withdraw consent where we rely on consent to process your personal data
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section. We will respond to your request within 30 days.
You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:
Encryption of sensitive data
Secure server infrastructure
Regular security assessments
Access controls and authentication procedures
Staff training on data protection
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
The amount, nature, and sensitivity of the personal data
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process your personal data
Whether we can achieve those purposes through other means
The applicable legal requirements
In the event of a data breach that may affect your personal information, we will notify you and any applicable regulator when we are legally required to do so.
Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device and store certain information about your preferences or past actions.
We use the following types of cookies:
Essential Cookies: Required for the operation of our website
Analytical/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our website
Functionality Cookies: Used to recognize you when you return to our website
Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.
When you interact with our Google Ads:
We collect data about ad impressions, clicks, and conversions
Google may use cookies to personalize ads based on your browsing behavior
We implement data minimization principles for advertising data
We obtain appropriate consent for personalized advertising in accordance with Google’s advertising policies and applicable laws. This includes:
Clear disclosure about data collection for advertising purposes
Option to opt out of personalized advertising
Compliance with Google’s 2025 policy updates regarding user engagement verification and privacy enhancement
You can opt out of personalized advertising by:
Adjusting your Google Ad Settings
Using browser privacy controls
Contacting us directly to request exclusion from targeted advertising
We comply with Cambodia’s E-Commerce Law (2019), which includes provisions related to:
Electronic communications
Consumer protection
Data protection in commercial transactions
Requirements for online business operations
While Cambodia’s comprehensive Law on Personal Data Protection (LPDP) remains in draft form, we align our practices with its core principles, including:
Lawfulness, fairness, and transparency in data processing
Purpose limitation
Data minimization
Accuracy
Storage limitation
Integrity and confidentiality
Accountability
We respect the provisions of Sub-Decree No. 252 (December 2021) regarding the management of personal identification data, though it primarily applies to data managed by the Ministry of Interior.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this Privacy Policy.
If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
DevolApp
Email: contact@devolapp.com
Phone: (+855) 15 996 296
Address: Phum Wat Bo, Sala Kamreuork, Siem Reap, Cambodia.
Personal Data: Any information relating to an identified or identifiable natural person.
Processing: Any operation performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, dissemination, or otherwise making available.
Data Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Data Processor: A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.
Consent: Any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they signify agreement to the processing of personal data relating to them.
This Privacy Policy was last updated on March 22, 2025. It is effective as of this date.
